FAQs

What currency is Whimsical Weens using?
Our store is currently functioning under SGD (Singapore Dollars)
You can, however click on that little drop down menu bar located on the top right hand side of our site and toggle to your currency of choice!

I forgot to enter a discount code at checkout. How now?
All discount codes must be entered prior to checking your cart out. Once you've completed the purchase, discount codes can't be applied to it.
If you forgot to apply the code, price adjustments/refunds/credits will not be issued. If you're having trouble checking out with a discount code, please contact us before carting out.

How are your sizings like?
Please ensure that you follow our size guide for a good fit as all pups are different in sizes, shape and weight. 
Our sizings and fit are also different from other brands on the market, so do not use that as a comparison or gauge. 
Still unsure of your pup's size? Please contact us and we'll do our best to help you with the right fit for your pup!




I love Whimsical Weens' products and I'll like to stock them! Do you do wholesale?
Yes of course we do! Contact us here and we'll be more than happy to guide you to the next step!

What are your shipping prices and options like?
Check out our shipping prices here!

Where is my order?
Kindly ensure that you've given sufficient time for your parcel to reach you. Local deliveries can take up to 7 days and international deliveries may range from 3-8 weeks. Unforeseen delays may also occur during busy periods. 
You can also track your parcels with the tracking number that was provided to you in the email that was sent to you when your order was shipped.

Can my pup be your brand rep/ambassador?
We're often reviewing our brand reps and we hold brand reps search on our Instagram every now and then, so be sure to follow us and stay in the know!

I'm holding a giveaway! Could you participate as one of the vendors?
Unfortunately, we're a small business and we're unable to give out free items for your giveaway. However, should you want to support us and purchase something whimsical for your giveaway, feel free to drop us a line!

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